Our users share their experience with Snapfish. Read all Snapfish reviews on this page and find out about product quality, delivery time and customer service. For more information on Snapfish, got to their profile.
There are 19 reviews for Snapfish.
The average total rating is:
The average total rating is:
3.6 out of 5
Bad photo quality, promo codes are not deducted on the invoice, colours are a catastrophe, Delivery was late, customer service basically non-existent, just very bad. Should be cheap rubbish, but is not cheap in the end. I have ordered at least 5 times, the same story every time. Do not recommend.Review from Austria
written on 17.01.2017
The photo book quality is okay, delivery is fast and I can't fault them in general. However, if you have a complaint, e.g. damaged books or discounts which are not applied to the invoice - then you can despair with their customer service! The matter takes ages and you are sent payment reminders constantly, although there is no reason for that. Promises by customer service apparently are ignored by accounting staff. After the third problem I won't order photo books at Snapfish again.Review from Germany
written on 06.07.2016
Was happy with the product, but now have to deal with a collection agency. Used to be 4.99 and now it's 75.25. Be careful with this company, they are waiting to send an encashement letter. HP Hewlett Peckard - I don't know thy this company is ruining their reputation.Review from Austria
written on 15.03.2016
What a shame, I would like to rate them higher, because the product, the software etc. is good. The product didn't arrive on 21-22/12 as promised, but only on 30/12. I inquired twice about the status of the parcel, no reply. If you have a lot of time, then Snapfish is good.Review from Austria
written on 04.01.2016
I have used Snapfish for several years now and I have no reason to go elsewhere for quality prints. I always use the prepaid 500 prints for £25 facility which works out at 5p per print (just about the best price you can get these days). They regularly have discounted offers for almost any photo merchandise you could wish for. Their service and customer care is first class. The only small mark against them is the delivery time but it’s worth waiting for.Review from the U.S.
written on 02.01.2012
Snapfish is great for doing things like photo books as you get loads of options and it's chaper than a lot of other sites. Postage on everything is also very reasonable. If you're ordering a small number of prints and don't think you'll use them much then they're also the cheapest option. However, their website is really difficult to navigate and once your prints are in your basket you can see how they will be cropped but cannot change it, which is really frustrating sometimes. If ordering large numbers of prints I'd advise going elsewhere, I always use Photobox as 500 pre-paid prints are the same price and their website is a lot easier to use.Review from the U.S.
written on 26.07.2011